Guest Experience
Contact US
Whether you’re asking about buying passes, planning a private event, following up on a recent visit, or tracking down a refund — we’ve got you covered. Our Guest Experience team is here to make sure every Boomers Park visit goes exactly the way you want it to.
Get Customer Support, Your Way
Most questions get answered instantly in our Help Center. For everything else, our Guest Experience team is ready to help.
Search our Help Center
Instant answers to the questions we hear most: event planning, event bookings, refunds, promo codes, Groupon, gift cards, season passes, and more. Available 24/7.
Submit a Request Online
Need to share details about a recent visit, request a refund, or follow up on a booking? Submit a request and our Guest Experience team will review your details and follow up with a resolution.
Call for Assistance
Prefer to talk to someone? Call our Guest Experience team — we’ll pick up and sort it out. Reservations, feedback, or anything in between.
Guest Experience:
Availability: Mon–Sat 9AM–9PM · Sun 10AM–7PM ET
